2026-10-22-v1

Inquiry Privacy Notice

This notice describes the current inquiry workflow. Before operating commercially, the company must confirm its responsible entity, contact details and applicable market requirements, and review this notice.

Collection and use

We collect the name, company, email, phone, WhatsApp, country or region, project or partnership requirements, and optional drawings you provide. These are used to review, contact and follow up on your inquiry, and are not published. We retain the consent version, time and a request-session digest to protect submissions.

Drawings and access

Drawings are stored privately and can be downloaded only by authorized staff. Drawings are not attached to notification emails. Scanning status is recorded at upload. Without a scanning gateway, only limited format and size checks are performed. Staff must use safe tools to handle downloads.

Retention and deletion

Unsubmitted drawings expire after 24 hours and are removed by the maintenance job. Submitted information is retained for 365 days under the current settings; the job then anonymizes contact details and requirements and deletes drawings. An administrator can process deletion or anonymization requests earlier. The company must confirm retention periods before launch and apply a separate restricted retention and deletion policy to backups.

Contact and information requests

To request access, correction or deletion, contact the company using its published details and provide your inquiry number so the request can be verified.

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This notice does not claim comprehensive compliance with any privacy regulation.